Ordering Information / Term & Conditions

Quotes:
Please be sure to send an email specifying your printing project.
Be sure to include the following info. :
Total quantity of pieces to be ordered / Tee shirt manufacturer (ie: American Apparel) / Color of tees / Size breakdown per style ordered.
For best prices please be sure to order in quantities of 6 or 12 per size / per color (ie: 24 / mens / medium / red & 30 / womens / medium / pink) Please send a lo-res JPG. for reference.
Once i've received your email with the above info. i will be able to quote your project.

Set Up Fees:
Setup charges vary due to the following:
Size of artwork/image to be printed.
Detail of artwork/image.

Pre-Press:
Film separations are created in-house by Polluted Eyeball.
Spot colors must be specified using the Pantone matching system.
All screens used per project are property of Polluted Eyeball.

File Formats:
Artwork files are accepted in the following formats:
CS 2 (Illustrator or Photoshop) or below.
DPI of Photoshop files must be between 300 - 600
All artwork must be sized-to-print / print-ready
EPS/AI files should have all type converted to curves. Please be sure to separate all layers inside of file.

Pre-Production Samples:
Pre-Production Samples can be ordered and will be listed as a separate item on your invoice. Please be sure to order and extra three units to be used.

Printing:
Garment printing is done in plastisol ink unless otherwise noted.
Paper printing is done in waterbased ink.
Specialty inks, such as waterbased ink and discharge ink, for garments are priced higher due to the level of print difficulty and overall handling.

Shelf Life:
Screens used for garment projects have a six month shelf-life period. If you reorder that particular design (during that period) you will not incur further setup fees. New designs cannot be placed on screens containing other designs .

Payments / Deposits:
Garment printing requires a 65% cash deposit.
Poster printing requires a 50% cash deposit.
The balance is to be paid-in-full upon completion/pickup of your project.
Payments are accepted in the following forms:
cash, check or paypal.
There is a 3% surcharge when using paypal.
Please note that all deposits are non-refundable.
A pdf receipt will be emailed for both deposit and paid-in-full payments.

Turn-Time / Rush Orders:
Standard turn-time on projects is 5-7 business days.
If the print schedule is completely booked turn-time can be 10-14 business days.
Projects needed in under 5 business days will incur a 25% rush fee (on the total invoice amount). Orders required in 3 days will incur a 50% rush fee. Orders required in 1 day will incur a 100% rush fee on the total invoice.
Please order extra garments in each size in the event of spoilage. (Please see Under-runs/Overruns). Turn-times are figured on working business days. Weekends, Holidays, and transit times are not included. As with standard orders, production time will begin when final order has been approved. Production time on a 1 day rush order will not begin until all garments have been received. "Exact Quantity" not available on Rush Orders.

Over-runs / Under-runs:
Due to the difficulty of manufacturing to exact quantity requirements without sacrificing quality, a shipment of 5% over or under the quantity ordered will constitute a complete order and will be billed accordingly. If you want exact numbers be sure to order extra shirts, hoodies, record sleeves, poster paper, etc...

Cancellations: A 30% fee (from the final quote) will be charged for any cancellation of a project.

TEE SHIRTS / LONG SLEEVE TEES / TANK TOPS / RECORD JACKETS / CD WALLETS / POSTERS / INVITATIONS